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CHPTA/COPA Conference "Discovering the Future of Consumer Behaviour" & Industry Hall of Fame Luncheon

November 21, 2024 8:00 AM - 3:00 PM (EST)

Description

Date: November 21, 2024
Time: 8:00 AM - 3:00 PM
Location: Richmond Hill Country Club

Join us for an insightful and engaging day at the Richmond Hill Country Club on November 21st (NEW DATE!) from 8:00 AM to 3:00 PM, for the "Discovering the Future of Consumer Behaviour" conference hosted by CHPTA and COPA. This event brings together industry leaders, innovators, and experts to explore the evolving landscape of consumer behaviour and its implications for businesses.

Throughout the day, attendees will have the opportunity to hear from a diverse lineup of speakers who will delve into key topics shaping the future of consumer behaviour. Highlights include:

  • Unlocking Potential: Strategic Use of AI in Business: Join Gensen Gisborne, VP of Sales at Romain Berg, for an enlightening keynote on the transformative power of AI in business. "Unlocking Potential: Strategic Use of AI in Business" will explore how AI tools like GPT-4 can drive efficiency, innovation, and growth. Gensen will share practical applications, success stories, and future trends, providing you with valuable insights to strategically integrate AI into your business operations. This session is designed to inspire and equip you with the knowledge to harness AI for unlocking new opportunities and achieving business excellence.

  • Economic Update & Outlook: Join TD Economist Rishi Sondhi for a presentation by one of TD Bank’s top economists on the key factors impacting the Canadian, U.S. and Global economies. This session will provide you with key insights into GDP, consumer spending and the Canadian housing market; forecasts for inflation, interest rates and the Canadian dollar; as well as update you on other important economic issues to keep you in the know as you finalize your business planning for 2025.
  • Consumer Purchasing Behaviour Insights: Join us for a presentation by David Kaelin of OpenBrand (formerly TraQline) who will provide insights into consumer purchasing behaviour and key industry trends. Understand what is motivating consumers to buy products within a number of our industry product categories; where are they buying from; what brands are they buying; and what are the factors influencing their decisions. OpenBrand is a real-time market intelligence provider, delivering actionable insights and expert analysis for the consumer durables industry and beyond. Their tools merge market share, mindshare, pricing, promotions, and media data to empower brands and retailers to drive results.

  • Retail Professional Keynote: Retailers and distributors are experiencing the changes in consumer behaviour first-hand.  Learn directly from those on the front lines about how they are adapting to and anticipating the evolving expectations of today's consumers. On hand to share his unique insights and strategies will be Sumit Luthra, recently appointed President of Grand & Toy.  

This conference is an invaluable opportunity for professionals looking to stay ahead of the curve in understanding and responding to the dynamic shifts in consumer behaviour. Don't miss out on this chance to network with peers, learn from industry experts, and equip yourself with the knowledge to navigate the future successfully.

After the conference, join us for the Hall of Fame Luncheon as we induct Michael McLarney and Bill Morrison into the Canadian Hardware & Housewares Industry Hall of Fame. 

Register now below to secure your spot!

CANADIAN HARDWARE & HOUSEWARES INDUSTRY HALL OF FAME 2024 INDUCTEES

Michael McLarney


Founder & President, HARDLINES newsletter; Managing Director, Canada for the North American Hardware & Paint Association (NHPA).  

With 35 years of experience analyzing and reporting on the retail home improvement industry, Michael is considered the leading retail analyst for Canada’s home improvement sector. He oversees the Hardlines Information Group, which includes the weekly HARDLINES newsletter for retail executives, Hardlines Home Improvement Quarterly magazine for dealers, Hardlines Dealer News, Hardlines HR Advisor, and a range of podcasts and reports that analyze the trends and growth within the industry. He also founded the industry’s “Outstanding Retailer Awards” and the annual Hardlines Conference. As Managing Director of NHPA Canada, Michael represents that association and the training and services it offers to independent dealer-members in Canada. A dynamic and thought-provoking speaker who has presented at business conferences in the U.S., Canada, South America and Europe, Michael has been quoted in many of North America’s leading business publications. He is a frequent guest on radio and television programs across the country. In 2011, he received the Industry Achievement Award from the Lumber and Building Materials Dealers Association of Ontario.

Bill Morrison


Past President of Ace Canada, Past President & CEO of TruServ Canada, Past Vice President of Hudson’s Bay Company, Past Vice President of Foot Locker  

Bill Morrison has one of the strongest CVs in retail in the Canadian hardware & housewares industry.  Early in his career, he was responsible for turning around the Foot Locker business in the mid-1990s, before moving to HBC, where he was in charge of rolling out the Home Outfitters chain. He introduced the U.S.-style big box format to these stores, and grew the chain to 45 locations in less than three years. He then joined TruServ Canada in Winnipeg and built and evolved that company for six years; this included integrating it with RONA when that company acquired it. When it was changed to Ace Canada, he oversaw that transformation and grew the banner to 125 stores nationwide. He then was instrumental in preparing it for sale to Peavey Industries.  In 2022, Bill returned to the industry in "sales floor retail " as Sales Manager IKEA Etobicoke and has enjoyed 2+ years of customer interactions (ending this August).  Bill has likely done as much as any person alive in the industry to provide services and opportunities for the smaller independent dealer in Canada. His guidance and leadership have ensured that options remain for smaller dealers in every part of this country.    

Time

Registration: 8:00 am – 8:30 am
Welcoming Remarks: 8:30 am – 8:45 am
Speaker Presentations: 8:45 am – 10:30 am
Break (Continental Breakfast): 10:30 am – 10:45 am
Speaker Presentations (Continued): 10:45 am – 12:45 pm
Hall of Fame Luncheon: 1:00 pm – 2:00 pm
Hall of Fame Inductions: 2:00 pm – 2:45 pm

Location

Richmond Hill Country Club - 8905 Bathurst St, Richmond Hill, ON L4C 0H4

Meeting Room - The Georgian

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Contact Information

Canadian Home Products Trade Association | CHPTA
Name: Pam Winter
Phone: 4162820022
Email: pwinter@chpta.ca
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